cancel
Showing results for 
Search instead for 
Did you mean: 

Cameras not recording.

New Member

Cameras not recording.

For the last two weeks my indoor/ outdoor cameras won't record activity.  I get push notifications that the cameras detect motion however there is no video.  The live video feed also will not come up.  Is this because of updates?  I tried disconnecting and reinstalling but still won't record.

1 REPLY
Community Manager

Re: Cameras not recording.

Hi,

 

There's nothing going on that would prevent the camera from working right. If you have a chance, you might give support a call (1-855-469-IRIS) to see if they can assist in troubleshooting further.

 

-Mike