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Cameras not recording.

New Member

Cameras not recording.

For the last two weeks my indoor/ outdoor cameras won't record activity.  I get push notifications that the cameras detect motion however there is no video.  The live video feed also will not come up.  Is this because of updates?  I tried disconnecting and reinstalling but still won't record.

Community Manager

Re: Cameras not recording.



There's nothing going on that would prevent the camera from working right. If you have a chance, you might give support a call (1-855-469-IRIS) to see if they can assist in troubleshooting further.