Can you log in fine with the mobile app(s)?
As an experiment, you might try logging into the web portal in incognito mode - this will force the browser to not use any cache or existing cookies.
Yes, I can use the mobile app but website/portal doesn't work. When I click the login button after entering my correct info nothing happens, nothing tries to load. Tried multiple browsers, multiple devices, incognito, and tried while using dev tools - nothing happens when login button is clicked.
Thanks sfink16, I had previously tried that and didn't work but tried again. Disabled the adblocker, cleared cache, and reloaded page and it worked on firefox and opera browsers. Still doesn't work on chrome - disabled everything including antivirus, cleared cache and cookies, reloaded, tried incognito, still nothing.
FYI, I can log in using Chrome on my Ubuntu 14.04 OS. I don't remember if I ever tried before. What OS are you using? The combination of the OS you are using, the Chrome browser, together with this website could be the problem. Finding out which one may b difficult to narow down.