I added a new contact sensors today to my garage door since my tilt sensor isn't working reliably, however I was unable to save the alarm participation setting which I want set to not participating since I just want this to know if the garage door gets left open. When I choose Not Participating then hit the back button it's like I canceled the change and it stays on On & Partial. This happens on my iPhone (10.3.1) but works on my iPad (9.5.x), it isn't even an option on the IrisByLowes web interface.
I just tried on iPhone 6s with 10.3.1 and it seems to be working for me. This wouldn't be related to that 24 hour clock setting bug would it?
I've never had my phone set for 24 hour time. I will try uninstalling the app on my phone to see if it will work after that.
It still doesn't work on my iPhone after reinstalling the app, this has worked in all previous versions of the app on my iPhone since that is where I almost always control the system. I'm not sure what setting I may have set on my phone which may cause my phones to have this issue but not others.
I tried this on my wife's iPhone 6 (10.3.1) under her account and it didn't work on her phone either.
The alarm participation status will be resolved in our mobile application update 2.2
IRIS By Lowes support
I tried this in the updated app last night and it is working again. Thanks.