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Favorites won't stay in the order that I put them.

Tinkerer

Favorites won't stay in the order that I put them.

I have arranged my favorites in the order that I want them a number of times. When I am done they are how I put them. After I close the app and go back in about 30 minutes they have gone back to the order in which they were installed again. Am I doing something wrong?

 

2 REPLIES 2
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Frequent Contributor

Re: Favorites won't stay in the order that I put them.

Hello,

 

I apologize for the issues you have experienced with the favorites.  I assure you all actions you are taking to arrange the favorite bar is correct.  We do have a couple known issues with the favorites bar occuring at this time, expecially when it comes to switching between places. If you are switching between multiple places the favorites bar will experience issues with needing to be set up again, if you choose.

We are working to resolve this for you as quickly as possible.

If you have any other questions you are welcome to call our support team for further assistance.

Sincerely

IRIS By Lowe's Support

855-469-4747

 

Advanced Member

Re: Favorites won't stay in the order that I put them.

The issue was reported 6 months ago here, so It should be fixed any day now.  Man Frustrated