My door locks when I set the system to on and partial. It does not unlock when I set it to off. It shows up in the history when arming the system. What is the status on resolving this? I talked to Josh in tier 2 April 6th and was told it was a known issue. How long does it take to fix a known issue.
If you have reached out to our technical support team they will be following up with you once we have a resolution regarding a known issue. The amount of time for a fix can vary between several factors. I will keep this open so we can converse to ensure you are communicated with fix.