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Power usuage not showing up on PC

Tinkerer

Power usuage not showing up on PC

My power consumption for my IRIS plugs is not showing up on my PC. It shows up on my iPhone. Is anyone else having this problem?

6 REPLIES 6
Frequent Contributor

Re: Power usuage not showing up on PC

Same here!  In fact I came to the forum just to see if anyone else was experiencing this.   I really hope this gets fixed soon.  I use this all the time!  I have my washing machine hooked up to it and I monitor the energy load to know when it has finished.   Saves a lot of running up and down stairs to see if the washer is done! 

Tinkerer

Re: Power usuage not showing up on PC

I can see my energy consumption here --> https://proxy.iriswebportal.com/energy.html

 

This website is created/founded/run by outside the IRIS website from data from within the IRIS system.

Tinkerer

Re: Power usuage not showing up on PC

I can see it there too. It would be nice to hear something from IRIS support about the issue with their web site. I would think it would be protocol to check bug issues at least once a day and give some kind of response. Is anyone from IRIS out there?

Frequent Contributor

Re: Power usuage not showing up on PC

This has been down over a week now.  Any updates on when it'll be restored Lowes?    

Community Manager

Re: Power usuage not showing up on PC

We are aware of this issue and will have a fix out soon

 

-Mike

Re: Power usuage not showing up on PC

I had this problem too. I have also made a survey to add users what they want out of iris. https://goo.gl/forms/7m27r6e1dEZ37tvN2 My web portal still shows power.

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