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Alarm Triggered at 3 AM from Lost Internet Connection!

Re: Alarm Triggered at 3 AM from Lost Internet Connection!

This has just started happening to me. I have added a very loud siren. It is happening at least once a week. I don’t even want to set my alarm at night now. Also, if there is no connection, I can’t disarm Iris. I may scrap the system if there isn’t a fix.
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Advanced Member

Re: Alarm Triggered at 3 AM from Lost Internet Connection!

You should be able to disarm the system even with the Internet down if you have an Iris keypad in your system.  I don't know why your system is alarming since mine has never done that before without reason (water leak sensor when a toilet tank sweated and dripped water on the sensor, or when I opened the shed door in the spring and forgot to shut off the alarm).  And I imagine you don't have history as to what Iris thinks happened if the Internet was down at the time each time.  I've lost Internet a few times without that behavior.

Primary Platform: iOS phone @ latest version
Secondary Platform: Android 6.0 tablet