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Having difficulty actually using my redemption card

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Rookie

Having difficulty actually using my redemption card

if I try to use it at a store it asks for a pin but I have no idea what the pin is and I don't see a pin listed on any of the papers that came with the card. anyone have any suggestions how I can get the card to work or at least access the credit?

1 REPLY 1
Tinkerer

Re: Having difficulty actually using my redemption card

I think I had to have the merchant cancel the PIN request on their screen to get it to work.  Most merchants seemed to know or figure that out while others not so much.