cancel
Showing results for 
Search instead for 
Did you mean: 

Iris wireless camera, Live view, firmware and battery life.

Highlighted
Frequent Contributor

Iris wireless camera, Live view, firmware and battery life.

1. Live view lags by 10 seconds, fixable?
2. Do the cameras auto update their firmware like the hub or can it be done manually?
3. I've read about battery life here and Lowes reviews. I have one camera in my three pack that was charged second to last but seems to be discharging faster than the other two.

Do they perform better on 2Ghz or 5Ghz spectrum?
2 REPLIES
Frequent Contributor

Re: Iris wireless camera, Live view, firmware and battery life.

I am experiencing the 10 second plus delay for live feed. Also experiencing no live feed at all. Iris support - waiting for a call back.
The above happens on 2.4 g and 5 g ( I have spectrum) and I have already called them and they say I am have enough bandwidth.
The slow live feed is a dealbreaker for me. I have old doggie cams that load instantly.
Hoping others will reply with feedback and I hope to hear from Iris tech too.
Frequent Contributor

Re: Iris wireless camera, Live view, firmware and battery life.

I spoke at length with Tier 1 and Tier 2 support today. The delay is, as of now, inherent to the Iris platform, how the app, cloud and hub interconnect.

I have V3 Hub and the latest firmware for the hub and wireless cameras. I was told to expect improvements in the future. 

 

I am a cloud support specialist myself for a CAD program and understand the technical limitations but also know there's room for improvement now, and in the future.

I could return and invest in Nest, but at about $400 more for less equipment, and I have serious privacy concerns with Nest/Alphabet/Google and what data they may be pilfering. 

Iris seems to be the least intrusive at this point, I think they need the resources and Dev team to take it to the next level. Hopefully, the new buyer will provide this.

 

Overall, I am happy with the system and would be 100% if the delay were resolved. It records as it should, I may just buy a cheaper realtime to monitor the areas I need until the delay issue is resolved.