Apparently I was never notified that my card was shipped and needed to be signed for? I logged into the redemption area today to find that there was a tracking number. I looked it up and it was sent back to sender and signed for by someone. How can I get this resent ??? I've literally been freaking out waiting for this card to buy a new system before you shut down and leave my family without a home security system. I've been checking my mail everyday and nothing. I never got any notice. This is messed up. PLEEEAASSEE HELP!!!!!