FYI, I was trying to post this in the Pro Monitoring section but in order to do that I needed to confirm email and when I clicked OK it said page not found.
So, where do I find the contact numbers for the monitoring service? The monitoring certificate has a number on it, is that the number to call in and one I will receive verification calls from? If during my phones, 'do not disturb' time, only calls get in from people on my contacts lists, so I want to add them. Thanks,