I finally got through to Iris support on the phone. Here's what I found out. Some of this has been mentioned before. They took a "snap shot" of the accounts sometime before the email went out. Only devices paired at that time are eligible for redemption.  After processing the redemption, devices will still be able to be added and used until March 31st. Unless you bought the devices within 90 days and have the receipt and packaging, you cannot return the devices to the store and you'll be stuck with them. They are planning to do an open release of the source code, named Arcus, once they run it through a security provider to make sure no personal/confidential company data is included. Someone, who's posting as "thegillion" grabbed up a site yesterday called arcussmarthome.com, which at this time has a countdown to the end of Iris, as well as some caomparative options for other services. Looks like this might be the goto when Arcus is released Open Source. ... View more

I have the same question. I have a bunch of outlets and smart buttons I haven't connected, but are over 90 days old. Can we be reimbursed for those too or are we just stuck with them? I've been on hold trying to figure it out for 20+ minutes. ... View more