I have received my card. However while I was able to use it for about 10 days, it was all of a sudden "suspended" I had over $200 left on the card. I tried calling the number listed (800-733-7152) several times since Friday. All I got when entering my information was "Sorry you are having difficulty with our system, please call back at another time" Then the call was disconnected. I called MetaBank corp. offices this morning and their representative "Justin" said that MetaBank did not actually issue the card (even though it clearly states that on the back of your card). I pressed for more information and he said that 'Young America' is the company that actually handles the rebate card. He gave me the same number and said to press 1 for English and you should then get options to select, select #5, then wait through their 2-3 min talk and it will give you the option to press 0 to speak with an operator. After three attemps it worked for me. The individual said that the card had to be sent to Escalations Dept. and it would take 72 hours for my card to be reinstated. She could not e-mail confirmation. Nor could she give me any other number to call. I did get a "submission ID" which is supposed to help identify that I called to have this mess taken care of. My advice to anyone that receives your card is to use it a soon as possible. There was no reason for them to suspend the card, I am the only one using it and I verified each charge. Just seems a bit 'off' to me. Good Luck!
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