Thanks for your response. I am not going to take the time to debate the cost of every security companies service. I will leave that for everyone to do for themselves. An Internet search for alarm companies will provide an extensive list of comparable monitoring services for around $20. My point is not why someone would choose one company over the other, but that I think Iris By Lowe's is taking for granted my loyalty after already investing in their product. Please take in to consideration the countless trips back and forth returning defective products and the hours on the phone with tech support that I and others have endured. In many cases, the same problem with other companies would have been solved by a technician coming to the house. Basically, I and others have already done all the hard work and are now been asked to pay too much for monitoring only.
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Hello, I just want to start by saying that, I am not disgruntled or dissatisfied with my Iris by Lowe's product in any way. However, I am taken aback that they are charging so much money for their professional monitoring service. The monthly cost of service is about the same as other providers that are willing to provide equipment, installation and monitoring. I would have thought that after I have taken the time to purchase my equipment upfront, install it myself, work through all the technical bugs that were prevalent in the system, that the fruit of my labor would be an offering of monitoring at a cost that was more competitive to the market. After all, a lot of the technologies used are universal and I have a choice of service providers to monitor my system.I am interested to hear what others have to say regarding this issue. Thanks!
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